Our Company’s policy in respect of the handling of Workman’s Compensation Claims is:

To ensure that the statutory documents are correctly completed and lodged;
To give a reasonable time for the Workman’s Compensation Commissioner to attend to the lodged documents;
Should the Workman’s Compensation Commissioner fail to adhere to their statutory obligation of administration, the rights of the medical supplier will then be enforced.




We are of the opinion that proper training should be implemented at the medical providers who treat WCC patients, as well as training of the employers for the proper completion of the necessary primary documentation which will ensure prompt administration of medical accounts in respect of Workman’s Compensation Claims.

Such training will be administered by our Company who will ensure that the medical suppliers receive proper training by experts in respect of the procedures, compiling documentation, as well as to answer on further enquiries from the Workman’s Compensation Commissioner. 




The first step to the reporting of an injury on duty is the completion of the WCL 2 form.  Our Company will direct the completion of the aforesaid forms immediately after the incident occurred, which will ensure that the injury sustained by the employee was indeed an injury while he/she was on duty, and that same is properly reflected on the aforementioned form.

If the documentation is not completed in accordance with the Act, then we will raise an enquiry with the employer and request him to rectify same.




Our Company will also peruse the medical reports that need to be completed by the doctors, as well as the follow-up treatment reports to be completed by the relevant doctors. 

If we do not have timeous co-operation from the doctors, then our Company will intervene with our legal department to advise them on the consequences of not attending to those reports timeously. 




We will ensure that the accounts of the medical supplier are within the barriers of the cost structures of the Regulations and will also advise clients on changes if any.




Our Company will ensure the hand delivery of all the relevant documentation to the Head Office of the Workman’s Compensation Commissioner in Pretoria.




If we do not receive timeous payment in accordance with the Act, our legal department will liaise directly with the Legal Department of the Workman’s Compensation Commissioner.  They will be placed on terms for the payment of such claims.  Our policy is to have a good relationship with the personnel of the Workman’s Compensation Commissioner.  However, we will weigh same against the rights that our clients enjoy in terms of Section 33 of the Constitution.   

Prior to approaching the Court, we will liaise with client and obtain instructions.  However, it is our experience that the Workman’s Compensation Commissioner responds positively towards our company.


For the services as described above, same will be rendered at a cost of 15% plus VAT.  The fee is calculated on the amount that will be received from the Workman’s Compensation Commissioner on each and every claim. 

Our aim is to recover the medical expenses through well managed business principals, combined with legal expertise.




We do offer the discounting of the WCC claims on the terms and conditions as set out in our discounting contract.  Kindly request our agent for a copy of same.


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